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bento4d Privacy Policy for Indonesian Accounts

The bento4d Privacy Policy explains how we handle your account, phone verification, device details and wallet records before you enter the lobby.

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PRIVACY HELP ROUTES

Privacy Help for DANA and QRIS Records

A clear contact route helps when your account record or wallet reference needs attention. Start from the account help path and describe the exact issue, such as a phone verification mismatch or a QRIS receipt connected to the wrong status. We use the details you provide only to locate the relevant record and respond to your request.

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Account help path

Use the account help route for questions about your phone number, login record or verification step. Include your account identifier, but never send a password, wallet PIN or one-time security code.

Wallet record check

For DANA, OVO, GoPay or QRIS concerns, share the payment reference and date shown on your receipt. We compare that reference with the account record before discussing its status.

Data change request

Ask us to correct a stored account detail through support. We may request a matching verification step so a data change is made for the right account, not another person.

DATA HANDLING PRACTICE

How We Protect Account and Device Data

Privacy depends on practical handling, not vague promises. We separate account details from wallet references where our systems allow, review access requests against your account step, and use device and browser signals…

Account details

We handle your phone number, account identifier and verification state to create access and respond to account requests. These details also help us distinguish your records from another person’s account.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with its status and time. We use it to reconcile a receipt without requesting your wallet password.

Cookies and sessions

Cookies and session data help keep your selected page and login state working on mobile or desktop. You can manage browser cookie settings, although some account steps may then need to reload.

Device signals

We may record browser type, device details and login events to detect unusual access and investigate account questions. These signals are reviewed for account security, not used to request your private wallet code.

Retention period

We retain account and payment records while needed for account operation, dispute checks and legal duties. When a record is no longer needed, our process is to remove or restrict it where permitted.

Your requests

You can contact us to ask what account data we hold, request a correction or ask about deletion. We may verify ownership first, then explain any legal reason a record must remain.

bento4d Privacy Policy Questions About Your Data

These Privacy Policy answers focus on the searches you may make before opening an account or when checking an existing record. We cover wallet references, cookies, device activity, account corrections and the contact steps available to you in Indonesia. Access or eligibility depends on local law.

It covers account details, phone verification, login events, device signals, cookies and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

No. We use payment references, status, amount and time to match a receipt with your account. Do not send a DANA PIN, QRIS credential, password or one-time code to support.

Phone verification helps connect the account request to the correct person and reduces mistaken access. We record the verification state and may ask for a matching step before changing account data.

Yes. Contact us through the account help path with the detail that needs correction. We may check account ownership first, then update the record where the request is legally permitted.

Cookies and session data help keep login and page choices working in your mobile browser. You can adjust browser settings, but disabling cookies may require some account steps to load again.

We keep payment references while needed for account operation, receipt matching, dispute checks and legal duties. Once no longer needed, records are removed or restricted where local law permits.

Use the account help route and state whether you want access, correction or deletion details. Include your account identifier, avoid private wallet credentials, and complete any ownership check we request.

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